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Achorda develops bespoke software applications that automate processes within your organisation to reduce administration time, increase productivity and reduce human error.
Workflow and task automation for business is an essential requirement for any size enterprise in today's digital environment. Without it, business processes are too slow to enable organisations to compete. Our web-enabled solutions can automate multiple processes triggered manually by staff or automatically from other software systems.
The processes are broken down into workflows containing inter-connected nodes handling communications sent to staff or your clients / members; system API calls to update or interact with other software systems; tasks sent to staff to make decisions manually and delays to wait for something else to happen.
Using this framework we are able to drastically reduce effort by administration staff by only bothering people if the workflow can’t handle a situation automatically.
Our framework also allows you to analyse each process to keep track of individual performance and spot weaknesses in your business workflow.
There are obviously lots of applications where process automation could help your business to streamline current operations and manage by exception rather than repeating boring tasks that don’t warrant the attention of an expensive team member.
Some example applications include payment chasing, direct debit cancellation processing, automated promotional offers, data cleansing and deduplication. However Achorda can design a bespoke solution to automate any tasks you require and manage any workflow to suit your business. We offer a free initial consultation to chat about the possibilities for your organisation.