Achorda Privacy Policy

Updated: July 2018

  1. Who are we?

    Achorda Ltd are based at Harwell Innovation Centre, 173 Curie Avenue, Didcot, Oxfordshire OX11 0QG UK. If you have any concerns regarding the security of your data you can contact Achorda Ltd at info@achorda.com or call +44 (0)1865 364970

  2. What data do we hold and where?

    Your contact details and any other information provided in the contact us form are retained by Achorda. Any further correspondence following your enquiry is also retained by Achorda until deleted (please see below for details about deleting data).

  3. Why do we need your data?

    To enable us to perform our contract with you we need your contact details and information about your project. This enables us to:

    • Identify you as the contact for the enquiry / project
    • Send important information regarding your enquiry / project

    This is the sole purpose of obtaining the requested data. You will not receive any spam from us.

  4. Who can see the data?

    Only Achorda employees have access to your data.

    Your data is not shared with any third party inside or outside the European Union, to third countries or international organisations.

  5. Information we collect automatically

    When you use the Achorda website we may collect information about your usage of the application. That information may include your IP address, your operating system and your device. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. We need to do this to enable us to improve our service to you, report on geographical usage and diagnose any problems reported by individual users. Our use of cookies and other tracking technologies is discussed more below.

  6. Consenting to the use of personal data

    When you contact us via the Contact Us form it is assumed that your consent has been given to use your data in accordance with this Privacy Policy.

    You can change your mind and withdraw your consent at any time. This will require you to contact us and request the deletion of your data.

  7. Accessing your data

    You can send a Subject Data Request via the Contact Us form. We will provide a copy of all the data we hold for you within 30 days Please note we may charge a small fee to cover administration costs if a request is deemed to be manifestly unfounded or excessive, particularly if it is repetitive. We may also charge a reasonable fee to comply with requests for further copies of the same information.

  8. How is your data protected?

    Achorda go to great lengths to ensure that your data is safe and use the latest technology to protect it. In the unlikely event of a data breach, Achorda will assess the level of impact immediately. If any users are deemed to be at risk, Achorda will inform anyone affected and also the ICO (https://ico.org.uk) within 72 hours as is lawfully required.

  9. Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  10. Cookies

    We may collect information about your computer or device including your IP address, operating system and browser type, to find out how the website is being used, what services are popular, and how long users spend on particular pages. Any statistical data will be used as aggregated data and not in terms of individuals and will not be shared.

    We may obtain information about your general internet usage by using cookies, small text files which are stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and to deliver a better and more personalised service. They enable us to recognise you when you return to our website and retain important information in order to provide you with the service. Some of the cookies we use are essential for parts of the website to operate and have already been set.

    All other cookies require your consent. Consent can be granted by ticking the box indicating your acceptance of cookies on the top of the home page.

    Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

    If you have enabled cookies for this website and wish to reset you can disable them here Reset (opt-out).

    Please be aware that if cookies are disabled, some functionality on the website might be limited.

  11. Google Analytics

    We use Google Analytics for anonymous reporting of site usage and for any advertising on our website, such as banners. If you would like to opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

How can we help?

Just fill in the contact form and we'll get in touch