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AI is already well and truly among us. Businesses are already benefiting from the infinite capabilities of this new technology and yet we’ve barely begun to tap into the opportunities it brings. Enterprises of any size look to software to enhance efficiency by streamlining business processes, automating tasks and using data analysis to gain valuable insights for business development. AI is transforming the way these software solutions are developed, offering clients unprecedented opportunities to get ahead of competitors.
Some examples of how AI is currently being applied to software solutions are:
So what does the future of AI-powered business software look like?
Currently, AI is expected to take digital technology out of the 2D interface and surround users in a 3D physical environment instead. For example, a virtual meeting may involve seemingly real people around a seemingly real meeting table, hundreds of miles away from their actual physical bodies.
Deep learning is a specific form of machine learning that relies on neural networks to engage in non-linear reasoning. This is likely to play a huge part in the development of business software. Older machine-learning algorithm capabilities often plateau at some point but deep learning AI models are constantly evolving and improving their performance as they collect and analyse data. As these models learn they will become more sophisticated in their analysis and interpretation of data. Predictive and real-time insights will be vastly improved, help businesses reduce risks and plan more accurately. This functionality will be the core of future Business Intelligence and Enterprise Resource Planning software solutions.
Natural Language Processing (NLP) advancements suggest that conversational AI systems will learn to be more realistic and understand more complex interactions such as context and emotions. This opens up opportunities for businesses to provide faster more cost-effective customer services through eCommerce software solutions.
The role of AI in business software is continually evolving and as the technology advances, new ideas to transform the way we run our businesses will emerge. These are exciting times for business software development, finding new ways to help companies change the way they do business and interact with customers to maintain their competitive edge.